The sale of the products offered on the website www.latino-fashion.it (hereinafter referred to as “the Site”) is governed by the following General Contract Conditions (hereinafter referred to as “the General Conditions”). The products offered on the Site are sold directly by LANUSIA DISTRIBUTION S.a.s. di Busolo Vilma & C. (hereinafter referred to as “LANUSIA DISTRIBUTION S.a.s.). LANUSIA DISTRIBUTION S.a.s. is a company incorporated under Italian law, tax code and VAT number n. 05054290282, R.E.A. PD-439383 with registered office in Via Ungheria, 5 35010 Limena (PD), Italy.
Intellectual property declaration (copyright)
It is forbidden to copy, reproduce, publish, download, send, disseminate, transmit, or distribute by any means and in any form, information, data and images, taken from the site, except for the right to reproduce a single copy on a single computer for your personal off-line use, and for non-commercial purposes, and in compliance with current legislation on copyright, and the industrial and intellectual property rights granted to LANUSIA DISTRIBUTION Sas Counterfeiting or the use of the material for other purposes constitutes a violation of copyright. All trademarks and / or distinctive signs on the site are the property of LANUSIA DISTRIBUTION S.a.s., or have been granted an implicit use license by their respective owner companies.
2.1. The goods shown on the Site are offered for sale to individuals who have reached the age of majority, freelancers, associated firms, partnerships and corporations.
2.2. The resale, rental or transfer for any commercial or professional purpose of products purchased from the Site is expressly prohibited.
2.3. LANUSIA DISTRIBUTION S.a.s. may make changes or amendments to these General Conditions at any time. Therefore, the customer will be required to accept only the General Conditions in force at the time of the relative purchase.
2.4. The customer is requested to carefully read these General Conditions which can also be viewed and downloaded at any time via the links on the home page of the Site and / or in the e-mail that LANUSIA DISTRIBUTION S.a.s. will send to the customer in accordance with art. 3.7.
3. Purchase obligations of the buyer
The consumer undertakes and obliges, once the “on line” purchase procedure is completed, to print and keep these general conditions, which, moreover, he will have already viewed and accepted as an obligatory step in the purchase, as well as of the specifications of product purchased, and this in order to fully satisfy the condition set out in Articles 3 and 4 of Legislative Decree no. 185/1999.
It is strictly forbidden for the buyer to enter false and / or fictional data in the registration procedure necessary to activate the procedure for the execution of this contract and related further communications for him; the personal data and the e-mail address must be exclusively their real personal data and not those of third parties, or of fantasy.
It is expressly forbidden to make multiple registrations corresponding to the same person or to enter data of third parties. LANUSIA DISTRIBUTION S.a.s. reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.
By filling in the personal data sheet in the registration procedure, the Customer authorizes LANUSIA DISTRIBUTION S.a.s. to activate the procedure for the execution of this contract and the related further communications for him, the Customer authorizes LANUSIA DISTRIBUTION S.a.s. to communicate non-sensitive personal data (residence, telephone number) to trusted couriers and / or shippers used for the delivery of purchased goods in order to allow the procedures necessary for their delivery. The order cannot be processed if it is not completed with the tax code and VAT number.
3.1. For each selected product, a web space can be displayed that highlights the photographic images of the item, the unit price, the colors and the different sizes (where applicable).
3.3. The customer chooses the items of his interest, and the description of the products that are sold, including the measurements or sizes, together with one or more photographic images in digital format that allow a correct representation of these products available on the Site, will be included in the Cart of the customer.
3.4. To view the selected items and the total order price, click on the Cart icon. The customer is requested to check the accuracy of the contents of the Cart before confirming the order, by completing the purchase form according to the instructions provided on the corresponding page of the Site and confirming that they have read and accepted these General Conditions.
3.5. If the customer needs to make changes (for example to the article indicated or the number of items) or to correct any errors in the order, it will be necessary to follow the instructions contained on the Site.
3.6. Upon confirmation, the order will be sent directly to LANUSIA DISTRIBUTION S.a.s. The purchase order will be filed in the LANUSIA DISTRIBUTION S.a.s. system located at the registered office. The customer will be able to follow the status of his order in accordance with the provisions of Article 8.3.
3.7. At the end of the purchase process, we recommend that the customer download, save or print the General Conditions in force at the time the order is completed. The customer will also receive an e-mail message, to the address provided in the purchase form, containing confirmation of the main conditions of the purchase itself.
3.8. Despite LANUSIA DISTRIBUTION S.a.s. constantly adopts measures to ensure that the photographs shown on the Site are faithful reproductions of the original products, including the adoption of every possible technological solution to minimize inaccuracies, some variations are always possible due to the technical characteristics and characteristics of color resolution of the computer used by the customer. Consequently, LANUSIA DISTRIBUTION S.a.s. will not be responsible for any inadequacy of the representations graphics of LANUSIA DISTRIBUTION S.a.s. products shown on the Site if due to the aforementioned technical reasons.
3.9. LANUSIA DISTRIBUTION S.a.s. reserves the right to refuse orders from a customer with whom there is a legal dispute relating to a previous order. This applies equally to all cases in which LANUSIA DISTRIBUTION S.a.s. deems the customer unsuitable, including, by way of example, the case of previous violations of contract conditions for online purchases on the Site or for any other legitimate reason, especially if the customer has been involved in fraudulent activities of any kind.
4.1. The customer acknowledges that the stocks of the products offered by LANUSIA DISTRIBUTION S.a.s. through the Service are limited.
4.2. Occasionally, problems may occur regarding the availability of certain products. In such circumstances, we will inform the customer of this fact as soon as possible (and in any case within the delivery terms specified below) by e-mail or by telephone. The customer will be offered the opportunity to choose between placing an order for a different item of the same nature or canceling the order. If the customer chooses to cancel the order, no charge will be made on his credit card. If the charge has already been made, the customer will be reimbursed as soon as possible.
4.3. LANUSIA DISTRIBUTION S.a.s. reserves the right to change the items offered for sale on the Site at any time, without prior notice.
5. Conclusion of the order
5.1. The order process is complete when the customer selects the “Place Order” option. Upon confirmation, the order is sent to LANUSIA DISTRIBUTION S.a.s. to be processed and cannot be further modified or canceled except in the cases expressly contemplated in these General Conditions or in the cases provided for by the applicable Italian legislation.
5.2. The order confirmation constitutes proof of the customer’s acceptance of the provisions set out in these General Conditions.
5.3. The data recorded on the Site are considered to constitute full proof of the details relating to the transactions between LANUSIA DISTRIBUTION S.a.s. and the customer. In the event of a dispute between LANUSIA DISTRIBUTION S.a.s. and the customer in relation to a transaction concluded through the Site, the data recorded by LANUSIA DISTRIBUTION S.a.s. will be considered full proof of the transaction.
6. Price and payment method
6.1. The prices of all the products offered for sale on the Site already include VAT.
6.2. The prices of the products available for sale will be indicated exclusively in Euros (EUR).
6.3. The total amount of the order shown includes the shipping costs as specified below and shown in the Cart, as well as VAT.
6.4. LANUSIA DISTRIBUTION S.a.s. reserves the right to change the prices of the products offered for sale on the Site at any time and without notice. The prices will be charged to the customer published on the Site at the time the order is confirmed by the customer, provided that the ordered products are available at that time.
6.5. LANUSIA DISTRIBUTION S.a.s. accepts only payments made by bank transfer, PayPal ™ service or credit card (via PayPal ™ service).
The accepted credit cards are: Visa® – MasterCard® – American Express®
Payment by bank transfer must be made using the following bank details: IT19X0859089090000900011892
The purpose of the transfer must indicate the order number as indicated in the confirmation email.
6.6. The shipment of the order with payment by credit card takes place exclusively after checking the validity of the credit card and receiving the bank authorization to make the debit. The customer’s credit card will be charged exclusively after checking the availability of the products.
6.7. In the event that one or more products are not available, the Customer will be promptly contacted by email or telephone in accordance with the provisions of Article 4.2.
7. Restrictions in the delivery of products
7.1. The products will be shipped to the address indicated when completing the order.
7.2. For security reasons LANUSIA DISTRIBUTION S.a.s. cannot give rise to the shipment of any order addressed to a post office box or accept any order in which it is not possible to identify the private individual recipient of the order and its address.
7.3. The customer must also indicate their working hours, when entering data for the shipment, in order to make the first delivery step by the courier more effective.
7.4. The customer assumes responsibility for the delivery and times provided and in the event that the same customer is not available for the receipt of the goods, the package will go into storage on the second passage made by the courier. The customer will be informed about the courier’s office where the package is lying and will be available to pick it up, without any further increase in costs.
8.1. Shipping costs are indicated together with other costs relating to the purchase at the conclusion of the order compilation procedure, before confirmation.
8.2. LANUSIA DISTRIBUTION S.a.s. will do everything possible to deliver the products ordered as soon as possible.
8.3. When the package with the ordered items leaves the warehouse, LANUSIA DISTRIBUTION S.a.s. will send an e-mail to the address indicated by the customer in the purchase form or will notify the customer by telephone. LANUSIA DISTRIBUTION S.a.s. Customer Service will provide assistance for any eventuality relating to delivery; the customer can contact LANUSIA DISTRIBUTION S.a.s. Customer Service. by e-mail to firstname.lastname@example.org or by phone at +39 3888812577.
8.4. In the event of problems or delivery delays exceeding 10 (ten) working days following the date of order confirmation, customers are required to inform LANUSIA DISTRIBUTION S.a.s. using the e-mail address email@example.com. LANUSIA DISTRIBUTION S.a.s. reserves the right not to respond to complaints presented after 8 (eight) days from the date of receipt of the goods.
9. Conformity of what ordered
9.1. Upon delivery, the customer must ensure that the products correspond to the items ordered.
9.2. Any anomaly found by the customer upon delivery (by way of example tampering with or damage to the packaging, damaged products, missing items compared to the delivery note, etc.) and if the products do not correspond to those ordered, the customer is required to promptly inform LANUSIA DISTRIBUTION Sas to the e-mail address firstname.lastname@example.org and has the right to demand compliance of the order or, in case of non-availability of the products ordered, to order different items of the same nature or, alternatively, to cancel the order.
In case of cancellation of the order, no charge will be made on the customer’s credit card.
In the event that the credit card has already been charged, the customer will be reimbursed as soon as possible in the manner to be agreed with the customer.
10. Returns and refunds – right of withdrawal
10.1. The exercise of the right of withdrawal from the order by the customer and requests for replacement and refund relating to items purchased on the Site, must be carried out as described below:
a) Reports relating to the possible return of products for replacement of size, color and / or model, must be submitted within 8 (eight) days from the date of delivery of the items to the customer, by request to be sent to the following e-mail address: email@example.com
b) In case of return due to an error made by the customer when ordering the products (size, color and / or model incorrectly ordered), the customer must promptly notify the company by sending an e-mail to firstname.lastname@example.org, specifying the reasons for the return and the quantity of items the customer wishes to replace.
c) In the case described in point b), the customer will arrange for the shipment of the material to be replaced at his own expense and the return of the replacement items will always be at the customer’s expense.
d) In case of errors caused by the Company, for the delivery of material that does not comply with the order placed by the customer, the Company undertakes to collect the goods incorrectly delivered at its own expense and will always return the replacement material at its own expense.
e) Before making the return, the customer must wait for the Company’s authorization to proceed.
f) The products must be returned in their original condition and packaging.
10.2. The products must be returned, at the customer’s expense, to the following address: LANUSIA DISTRIBUTION S.a.s. Via Ungheria, 5 35010 Limena (PD) Italy
10.3. LANUSIA DISTRIBUTION S.a.s. will verify that the returned products are actually in their original condition, without prejudice to the right of the same to request compensation for any damage or non-correspondence with the products delivered to the customer. LANUSIA DISTRIBUTION S.a.s. will not be held responsible in the event of loss of returned products, shipments to incorrect addresses or delays in the delivery of returned products, it being understood that the customer assumes all risk of such shipment.
11. Liability for defective products
11.1. LANUSIA DISTRIBUTION S.a.s. is responsible for any defect in the products offered on the Site, including the non-conformity of the items with the products ordered, pursuant to the provisions of Italian law and legislative decree no. 206 of 6 September 2005 (Consumer Code, regarding consumer protection, which applies the corresponding Community Directives and, in particular, the principles and procedures established by the European Directive 1999/44 / EC).
11.2. In particular, pursuant to article 130 of the Consumer Code, in case of noncompliance, the customer will have the right to obtain the restoration of the conformity of the products without charge, by repair or replacement, or to obtain the termination of the contract relating to the goods. disputed.
11.3. The company LANUSIA DISTRIBUTION S.a.s. will not be held responsible in the event of any defect found on products whose washing has not been carried out according to the instructions on the labels inside each individual garment and in case of misuse of the product itself.
11.4. Any complaints to be referred to this guarantee must be communicated by e-mail sent to the following address email@example.com, confirmed by post (with acknowledgment of receipt) sent to: LANUSIA DISTRIBUTION S.a.s. by Busolo Vilma & C. – Via Ungheria, 5 – 35010 Limena (PD) – Italy. The guarantee – relating to refunds and replacements of products purchased on the Site – cannot be enforced for purchases made in locations other than the Site.
11.5. Return costs for defective products or for non-compliance of the products with the order (incorrect item, damaged products, etc.) will be borne by LANUSIA DISTRIBUTION S.a.s.
12. Limitation of liability
12.1. LANUSIA DISTRIBUTION S.a.s. will not be liable for indirect or consequential damages and, in particular, rejects any responsibility for the case of lost profits resulting from the purchase of LANUSIA DISTRIBUTION S.a.s. products through the Site.
13.1. These General Conditions are governed by Italian law and will be interpreted on the basis of it, including the legislative decree n. 206 of 6 September 2005 (Consumer Code), with particular reference to Title III [of Part III], Chapter I, Section II of the said Consumer Code as well as the legislative decree n. 70 of 9 April 2003 (legislation on electronic commerce), without prejudice to any other mandatory rule prevailing in the country of habitual residence of the customer.
13.2. In the event of a dispute, the Court of Padua will be competent.
14.1. For any complaint, information or assistance relating to the Site or the purchase procedure, customers are asked to send an e-mail message to the following address: firstname.lastname@example.org or by telephone at +39 3888812577, or to contact LANUSIA DISTRIBUTION S.a.s. by Busolo Vilma & C. – Via Ungheria 5 – 35010 Limena (PD) – Italy.